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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Nardina

Linda Nardina

December 19, 2025

5  out of  5
rating by Linda Nardina
"This office is always very helpful."
We responded:
"Hi Linda, Thank you for your business and recommending us to others! We love working with you and hope you enjoy your holiday season! We look forward to helping you in the future, and don't hesitate to reach out if you need anything. Best regards, Brandy Farrow, owner"
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Douglas Stampfl

December 18, 2025

5  out of  5
rating by Douglas Stampfl
"Brandy is the best agent!!!!! I feel very safe and protected with my policies!"
We responded:
"Hi Doug, thank you for taking the time to share your review! We appreciate your business and loyalty. -Brandy"
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Tom Funovits

December 17, 2025

5  out of  5
rating by Tom Funovits
"Helpful as usual!"
We responded:
"Hi Tom, Thank you for sharing your feedback, and for your business over the years! I appreciate you, and you have been a great customer. Anything you need, we are here! Best regards, Brandy Farrow, owner"
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Christine Jarvis

December 12, 2025

5  out of  5
rating by Christine Jarvis
"She was quick and very helpful"
We responded:
"Dear Christine, Thank you for sharing your experience with us! We are always happy to help and are thankful to have you as a customer. Best regards, Brandy Farrow, owner"
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Seth Whitted

December 4, 2025

5  out of  5
rating by Seth Whitted
"Kandy was very helpful. I highly recommend this group"
We responded:
"Hi Seth, Thanks for sharing your feedback! Kandy is amazing! I am happy to know we are meeting your expectations and that you would recommend us to others. Word of mouth is so important in this business and we are a relationship-based agency. We value you and your business, and we will continue to strive to provide excellent customer service! Best regards, Brandy Farrow, owner"
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Gary Durica

December 2, 2025

5  out of  5
rating by Gary Durica
"In this particular incident my autopay could not be completed due to the card being updated because the previous one was hacked. I couldn't get into the system to provide updates on my own so I called the office for assistance. I spoke with Candy who was very helpful getting my info updated. I've spoken with her before and have always found her to be pleasant, patient, and helpful. The Brandy Farrow office has always been a pleasure to work with."
We responded:
"Dear Gary, Thank you so much for your kind words! I’m thrilled to hear that Kandy was able to assist you promptly and make the experience pleasant. I truly appreciate your continued trust in the Brandy Farrow State Farm Agency. If you ever need anything else, don’t hesitate to reach out! Best regards, Brandy Farrow, owner"
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Audrey Williams

December 1, 2025

5  out of  5
rating by Audrey Williams
"I have had State Farm insurance for years in several different states, but Brandi has been by far the best agent I have dealt with. She and her office staff have been great in making sure I have appropriate coverage, and making sure I get all the discounts I qualify for. I've always had prompt service and great explanations from the entire staff."
We responded:
"Hi Audrey, Thank you so much for your kind words and for being such a loyal customer! I’m thrilled to hear that you’ve had a positive experience with me and my team. We always strive to provide prompt service and make sure you have the best coverage and discounts available. Your feedback truly means a lot to us! If you ever need anything, don’t hesitate to reach out. Warm regards, Brandy Farrow, owner"
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Kathleen Knochel

November 26, 2025

5  out of  5
rating by Kathleen Knochel
"Brandi and all her staff have always helped us with all our needs and questions."
We responded:
"Dear Kathy, Thank you so much! I’m so glad to hear that my team and I have been able to help with all your needs and questions. We truly appreciate your kind words and your continued trust in our agency. If you ever need anything, please don’t hesitate to reach out! Brandy Farrow, owner"
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jason springer (J's Artcade)

November 25, 2025

5  out of  5
rating by jason springer (J's Artcade)
"Easy to deal with and quick to respond!"
We responded:
"Hi Jason, Thank you so much for taking the time to share your feedback about my agency to others. We appreciate your business and enjoy working with you. We try our hardest to provide an excellent experience for our customers and make sure we get the most accurate information and advice to you in the quickest timeframe possible. Best regards, Brandy Farrow, owner"
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The DanD guy

November 18, 2025

5  out of  5
rating by The DanD guy
"Very helpful and wonderful to talk to’"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear you found our service helpful and that we could provide a great price for your insurance needs. It’s always a pleasure to assist wonderful clients like you. If you ever have any questions or need further assistance, please don’t hesitate to reach out! Best regards, Brandy Farrow, Owner"
Profile photo of Chantel Ayers

Chantel Ayers

November 14, 2025

5  out of  5
rating by Chantel Ayers
"I love this office everyone is great"
We responded:
"Hello, Chantel! We love you too! Thank you so much for your loyalty, business and support over the years. We look forward to continuing to provide friendly and exceptional customer service to you and your family. We appreciate you taking the time to share your feedback! Best regards, Brandy Farrow, owner"
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Alyssa Rosenwald

November 14, 2025

5  out of  5
rating by Alyssa Rosenwald
"Brandy and her team are the best. They are so personable and helpful. I know that they always get back to me in a timely manner and I can count that the information is fair and competitive! What a rockstar she is and we have been with her for 3 generations of family now, that speaks for itself I would say."
We responded:
"Alyssa, thank you for your feedback. I love working with you and your family! I am honored to have you all as loyal customers and appreciate your business and the relationships we have developed. I look forward to serving you and your family for many years to come! -Brandy"
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Brennan Beyer

November 6, 2025

5  out of  5
rating by Brennan Beyer
"Brandy, Candy, and Suzanne are amazing! We have been with State Farm for almost 3 years since we bought our house and have been through 3 cars and my partner's transition. Through it all, State Farm's agents and customer service have been kind, compassionate, understanding, and exceedingly patient. We would not be where we are today without State Farm!"
We responded:
"Dear Brennan, Thank you so much! I'm truly grateful for your kind words and for trusting us with your insurance needs over the past few years. Kandy, Suzanne, and I are all committed to providing compassionate and patient service, especially during life’s big moments like yours. It means the world to us to be part of your journey and to support you and your partner every step of the way. Please don’t hesitate to reach out anytime—we’re always here for you! Warmest regards, Brandy Farrow, owner"
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S. Green

October 23, 2025

5  out of  5
rating by S. Green
"Took the time to explain all of my questions/concerns with every policy, very understanding of my situation and will continue to work with them in the future"
We responded:
"Hello, Thank you so much for your kind words! We're glad we could take the time to address all of your questions and concerns. Your trust means a lot to us, and we look forward to continuing to work with you in the future. If you ever need anything else, don't hesitate to reach out! Best regards, Brandy Farrow, owner "
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3kEdaii

October 8, 2025

5  out of  5
rating by 3kEdaii
"I love brandie & her team have my back through any & every situation highly recommend using them as your State Farm rep"
We responded:
"Hello! Thank you so much, we love working with you, also! I appreciate you sharing your wonderful review and look forward to continuing to help service your insurance and financial needs in the future. We are always here with 24/7 access to your policies and a person to speak to when you need help. Warm regards, Brandy Farrow, owner"
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Sandy Vv

October 7, 2025

5  out of  5
rating by Sandy Vv
"We were scamed. for. Thousands of dollars Brandy and state farm came to our rescue no thanks to our bank who would do nothing do go with State Farm they've done a couple clames with us over the years never a problem no question asked they are the best been with them since 1972. But please get fraud protection"
We responded:
"Hi Sandy! Thank you for sharing with others that our Cyber Identity Restoration coverage we added for you during a policy review was able to make you whole again after your fraud situation. I was so happy that my team and I were able to help you! We value you and your family's business over the years and are so happy you are with us! Best regards, Brandy Farrow, owner"
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Kevin Galbraith

September 30, 2025

5  out of  5
rating by Kevin Galbraith
"Added collision coverage to existing policy. Asked Candy to clarify the price and paid the invoice by phone. Always helpful."
We responded:
"Dear Kevin, Thanks for sharing your experience with me and my team. We are always here to help and take time to make sure you are happy with your policies. We appreciate you and your family's business and look forward to continuing to work with you! Best regards, Brandy Farrow, owner"
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anne meyers

September 23, 2025

5  out of  5
rating by anne meyers
"Brandy and Kandy were great at helping with a payment issue. Was resolved very quickly . And kept in touch frequently with updates. Love that office. Always so easy to work with"
We responded:
"Hi Anne! Thanks so much for sharing your experience with me and my team. We are so pleased to hear you are happy. Thank you for your business and we look forward to continuing to serve you. Best regards, Brandy Farrow, owner"
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Sissy Hedderman

September 20, 2025

5  out of  5
rating by Sissy Hedderman
"We were there for the first time last week,the entire staff were so nice & helpful, I would definitely recommend this place to go for any insurance!"
We responded:
"Dear Phyllis, Thank you so much for your kind words! We're delighted to hear that our team provided you with helpful and friendly service. We truly appreciate your recommendation and look forward to assisting you with any insurance needs in the future! Warm regards, Brandy Farrow, owner"
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Michael Eggers

September 15, 2025

4  out of  5
rating by Michael Eggers
"Work very well with ya. To get the most for your $"
We responded:
"Dear Michael, Thank you so much for your kind words, Michael! I’m glad to hear you feel we offer great value and work hard to get the most for your dollar. Providing personalized, affordable coverage is very important to us. Please feel free to reach out anytime — we’re always here to help! Warm regards, Brandy Farrow, owner"
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Jeff K

September 15, 2025

5  out of  5
rating by Jeff K
"Always an easy and seamless transaction with the staff. They treat you well and work to get the job done in a quick amd easy manner!!"
We responded:
"Dear Jeff, Thank you so much for providing your feedback. I’m thrilled to hear that you find working with our team easy and seamless. We truly strive to provide friendly, efficient service and it means a lot to know that our efforts are making a difference. Please don’t hesitate to reach out if you ever need anything — we’re always here to help! Warmly, Brandy Farrow, owner"
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mark wilkes

September 10, 2025

5  out of  5
rating by mark wilkes
"Informative understandable patient and professional"
We responded:
"Hi Mark, Thank you so much for your kind words and 5-star review! I’m thrilled to hear you found our service informative, patient, and professional. It’s always my goal to provide clear and helpful guidance, especially when it comes to renter’s insurance. Please don’t hesitate to reach out if you ever need anything else! Warm regards, Brandy Farrow, owner"
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Kate R

September 8, 2025

5  out of  5
rating by Kate R
"Brandy and her team are completely professional, thorough and extremely efficient. Highly recommend!"
We responded:
"Dear Kate, Thank you so much for sharing your feedback! I’m thrilled to hear that you had a great experience with me and my team. We truly appreciate your kind words and recommendation. It means a lot to us! If you ever need anything, please don’t hesitate to reach out. Warm regards, Brandy Farrow, owner"
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ryan matson

September 5, 2025

5  out of  5
rating by ryan matson
"Always great service!"
We responded:
"Dear Ryan, Thank you so much! I’m so happy to hear that you’re pleased with our service. We truly appreciate your support and look forward to continuing to serve you! If you ever need anything, just let us know. Best regards, Brandy Farrow, owner"
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Patty Najanick

September 4, 2025

5  out of  5
rating by Patty Najanick
"Great"
We responded:
"Hi Patty, Thank you so much for your kind words and the 5-star review! I’m thrilled to hear you found our pricing reasonable. It’s always our goal to provide great service at a fair price. Please don’t hesitate to reach out if you need anything else! Warmly, Brandy Farrow, owner"